GENERALUpdated 3 months ago
Can I Give Feedback About My Experience at Giant Tiger?
Yes. We want to hear from you about your experience at Giant Tiger. Tell us what we did right, how we can improve or if you want to take the time to single out someone who made your shopping that much easier. Please contact our Customer Service team by filling out this form with any feedback you wish us to receive.
I Want a Giant Tiger Store in My Community. How Can I Pass Along a Community/Neighbourhood Suggestion?
We are always looking for new communities to call home. Share your location suggestion on any of Giant Tiger’s social media channels (Facebook, Instagram or TikTok) and our team will read your suggestion and pass it along!
How Can I Get Giant Tiger’s Support for a Sponsorship Request?
We receive numerous requests daily, so we have a system in place to ensure all requests are reviewed and assessed fairly. If you are looking to have sponsorship for an event, we ask that you fill out the sponsorship request form. The form will automatically be submitted to the responsible parties for evaluation.
Does Giant Tiger Donate Items or Funds to Smaller or Local Charities?
Yes. We are proud to be connected to our local communities and donate funds and product in kind to over 2,000 charities and associations across Canada annually. These types of decisions are made at the store level. Please feel free to visit your nearest Giant Tiger store to discuss your charitable or sponsorship request with the store owner or manager, as these types of decisions are made locally.
What is GT VIP®?
GT VIP® is a unique and user-friendly loyalty program that helps members save even more. Get exclusive, members-only offers for online and in-store purchases, and access to our monthly contest. It is free to join and easy to use. Sign up today!
Does Giant Tiger Allow Service Animals in Store?
Yes. We recognize the important roles service animals play in many of our customers’ lives, so we do welcome them in our stores. We do not allow regular pets in store.